1. Operator and contact information
Texas Yard Drainage is a service brand operated by Altewo Inc. The company contact is Serhii Sarkisov, CEO. Privacy questions and requests may be sent to texasyarddrainage@gmail.com or made by calling +1 (817) 552-4384.
2. Information we collect
When you call, email or submit an assessment request, we may collect your name, phone number, email address if provided, ZIP code, property location, drainage symptoms, photographs and any other details you choose to provide. The website and hosting systems may also create routine technical records such as IP address, browser type, requested page, date and time, referral source and security logs.
Do not send payment-card details, government identification numbers, medical information or other sensitive information through the assessment form. The website does not request or process payments.
3. How we use information
- Respond to questions and assessment requests.
- Confirm service-area coverage and contact the person who submitted the request.
- Schedule property visits and prepare a property-specific scope or estimate.
- Provide, support and document requested drainage services.
- Protect the website, prevent fraud or abuse and comply with legal obligations.
- Improve website content and customer communication using aggregated or de-identified information where practical.
4. When information may be shared
Information may be shared only as reasonably necessary with vendors that support website hosting, form delivery, workflow automation, customer records or email; with technicians or contractors involved in evaluating or providing the requested service; with professional advisers; or when required by law, safety needs, a business transaction or the protection of legal rights. Service providers are expected to use information for the task they perform.
Texas Yard Drainage and Altewo Inc. do not sell personal information and do not use assessment-request information for targeted advertising.
5. Retention and security
Information is retained only as long as reasonably needed to respond to the inquiry, provide requested services, maintain business and legal records, resolve disputes and protect the website. Records that are no longer needed are deleted or de-identified when reasonably practical. Reasonable administrative, technical and physical safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.
6. Cookies and website analytics
This website uses Google Analytics through the Google tag to understand how visitors find and use the site. Google Analytics may use cookies or similar browser technology and may process technical information such as pages viewed, approximate location, device and browser details, referral source, and the date and time of a visit. We use this information to review aggregated website traffic and improve site content and performance; assessment-form details are not intentionally sent to Google Analytics.
Google processes analytics information under its own terms and privacy practices. You can review the Google Privacy Policy, manage cookies in your browser, or use the Google Analytics opt-out browser add-on. Disabling cookies may affect some website measurements but does not prevent you from calling or submitting an assessment request.
7. Your privacy choices
Depending on applicable law, you may ask to access, correct or delete personal information associated with your request, or ask how it has been used. Send the request to texasyarddrainage@gmail.com or call +1 (817) 552-4384. We may need to verify the request and may retain information when the law permits or requires it.
8. Children, external links and changes
The website is intended for property owners and service customers and is not directed to children under 13. Links to third-party websites are governed by those parties’ policies. We may update this Privacy Policy when practices or legal requirements change; the updated date below identifies the current version.
Last updated: September 11, 2026